FREQUENTLY ASKED QUESTIONS

 

What is Rolling Loud?

Rolling Loud Festival is a three day long Hip-Hop festival taking place in Miami, Florida at Bayfront Park on May 5-7, 2017.  We've booked some of the biggest names in Rap/Hip-Hop today like Kendrick Lamar, Future, Lil Wayne, A$AP Rocky, Travis Scott, Young Thug, Lil B, Curren$y, Kodak Black, Lil Yachty, Lil Uzi Vert, 21 Savage and more.

 

Where is Bayfront Park?           

301 Biscayne Blvd, Miami, FL 33132

 

What time do gates open and close each day?

Friday: 4pm - midnight
Saturday: 12pm - midnight
Sunday: 12pm - 11pm

 

What is Will Call?

Will Call is our box office, located outside the festival entrance. Customers who purchased "will call" tickets must pickup their tickets from Will Call before entering the festival.

 

I bought a ticket but now I can't make it anymore. How do I get a refund?

All sales are final. We also offer the option to insure your ticket in the event something happens and you can't attend. Insurance must be bought at time of purchase and cannot be added to your order later on.

 

Where are the VIP tickets at?

It is all general admission, there are no VIP tables or tickets this year.

 

Are there single day passes available?

No.

 

What is the difference between the tiers for tickets? How many tiers will there be? Will I be separated from my friends if I bought a ticket in a different tier?

The only difference is the price. Once one tier sells out, the ticket price goes up for the next tier. There are a few tiers so we suggest you buy your tickets as early as possible.

 

How do I pay for my ticket on layaway?

You will find the option for a payment plan in "Step 2" when you're checking out. The deadline for our payment plan is February 28th. After that, you'll have to pay full price at time of purchase.

 

Where can I get pit tickets? How do I get all the way up to the front of the stage?

There is no pit this year so the only way to get close to the stage is to come early.

 

Is there re-entry?

No.

 

How many stages will there be?

Two.

 

Do all the artists play all three days?

No, the lineup is split up across the three days.

 

Where can I find the festival map?

The map will be released ahead of time and will be posted on our site as well as all our socials.

 

When are you releasing set times for each day?

Set times will be posted on our website and all our socials closer to the day of the festival.  Set times can also be found in our festival guide that will be passed out at the gates and various spots throughout the festival grounds. Stay tuned to our socials for updates.

 

What if 'insert artist name' doesn't make it to the festival?

Lineup is subject to change. If anything changes, we'll announce it on our socials.

 

Will this be indoors or outdoors?

Outdoors.

 

How old do I have to be to attend the event?

All ages are welcomed to attend Rolling Loud Festival!

 

Recommend any hotels near the festival in Miami?

We have partnered with Delmay and Partners to be our official hotel provider for Rolling Loud 2017. Please visit RollingLoud.com/hotel for options and reservations.

 

What kind of food will there be at Rolling Loud?

Dank food, of course.  We will have all sorts of options.  Water, soft drinks, and liquor will also be available on-site for purchase. 

 

Can we bring cameras into Rolling Loud?

No professional cameras without an approved photo pass will be permitted into the festival. GoPros are cool with us, as long as you keep the GoPro sticks at home.

 

Ok, how do I obtain a press pass then?

Photo passes will only be granted to media companies.  If you’re a photographer that happens to work for a media company and interested in covering the event, please see our contact page.

 

What am I allowed/not allowed to bring?

Please visit RollingLoud.com/banned-allowed-items for a detailed list of what's allowed and not allowed onto festival grounds.

 

Is the festival handicap accessible?

Yes.

 

What are you doing to ensure my safety during my time at Rolling Loud?

we are working with the city of Miami, the city law enforcement and will have more than enough security on site to ensure everyone's safety at our event. Everyone will be checked and searched before they come through the gates.

 

What can I do about my special dietary/medical needs?  Will my medication and other necessities be allowed in?

Yes, just make sure any medicine is labeled with your name on the pharmacy label.

 

Will I be able to sit down anywhere (besides the floor) in case I get tired of standing/walking?

Yes, we will have seating throughout the festival grounds.

 

Where will we be able to park?  How much will parking be?

There are parking lots near the entrance of the venue. Stay tuned for the site map. Prices vary by lot depending on location.

 

Will there be a Medical/First Aid station in case of an emergency?

Yes.

 

Can I sell merch or pass out flyers, CDs, promotional items, etc. inside or outside of the festival?

No. We reserve the right to confiscate your items if you are caught selling or distributing anything without our approval.

 

I’m an upcoming artist and I would kill it at Rolling Loud.  Are you accepting indie acts?  How can I get a slot to perform at the festival?

If we're interested, your team will hear from us.

 

Will credit cards be accepted for merch and food vendors?

Yes, credit cards will be accepted with proof of ID.

 

Will there be ATMs available onsite?

Yes, there will be ATMs available in case you need to withdraw cash.  Note, there will be a service fee for using the ATMs onsite.

 

Have a question regarding status of order, changes to an order or anything else regarding ticketing?

Please contact our ticketing partner Front Gate Tickets and help you: support.frontgatetickets.com

 

Questions about Rolling Loud at Downtown Miami’s Bayfront Park?

Please call our Community Hotline at (305) 777-2550, Monday - Friday between 9 am - 5 pm.

 

If I’m interested in becoming vendor for Rolling Loud, what is the process to get that done?

Please fill out a contact form on RollingLoud.com/contact and we’ll get back to you.

 

Do you represent a brand interested in sponsoring the festival?

Please fill out a contact form on RollingLoud.com/contact and we’ll get back to you.

 

Can I become a volunteer?

Please fill out a contact form on RollingLoud.com/contact and we’ll get back to you.